"Grandover has been a tremendous offering to our meeting clients and has generated rave reviews from our attendees.

"Clients have specifically mentioned well-maintained facilities, spacious guestrooms, and courteous front desk staff as highly rated qualities of the resort. We have also had numerous positive comments on banquet food and beverage functions held with you."

Wayne Thomas, President
Sterling Events Co.

"From the moment I arrived on Sunday afternoon, the Grandover staff made a great impression. The bell staff and the front desk anticipated my needs and handled all my questions.

"I can't say enough about the great attitude and helpfulness of the entire Grandover staff. They were accommodating, flexible and prompt and never without a smile. They spoke with me regarding the needs of the group and handled things professionally.

"The bell staff were there for us so many times to haul things in and out of vans and cars for the many events we had going on. They approached each request with a smile and eagerness to accommodate our needs. This also made a great impact on our stay.

"The Spa staff worked with us to accommodate everyone who wanted a massage. I spoke to many of our folks who had never had a massage before and they raved about the experience. They felt it was positive and something they'd definitely do again. Thanks to all your staff for making that a memorable experience.

"I apologize to anyone I may have overlooked in my letter. However, it was the friendly and professional service of the entire staff that made the entire experience a remarkable and memorable event.

"Often times, after an event like this, I would be writing this lengthy letter about all the things that went wrong and who was to blame. It is a joy and an honor to write a positive letter about so many people and such a great resort. Ciba was quick to add that they would return to Grandover and I will definitely recommend it to other groups we work with around the country.

"We handed out evaluation sheets to the participants of the event and asked for their opinion on the accommodations, food, and facilities in general. 100% of the respondents commented on the excellent food, rooms, facilities and staff.

"Thank you all so very much for all the wonderful things noticed and unnoticed that made so many people pleased to have had the very best."

Shirley S. Camenzind
Ciba Chemical

"The golf committee at WORLDSPAN would like to again say thanks to all the staff at the Grandover Resort for making our WORLDSPAN Golf Open such a success. Over the past few years, we have been to several highly recognized places for our tournament such as Doral and TPC Sawgrass and they cannot compare to the service and attention we received this year at the Grandover. Not only was the course in excellent shape and the hotel exquisite, but the services were outstanding."

Sherri Ledbetter
WORLDSPAN

"Grandover was a change in venue for us this year and we were understandably apprehensive.

"This year's event at Grandover was the best ever! We received nothing but the highest praise from our attendees, both customers and Burlington management. Obviously, the clubhouse and the golf course stand on their own merits, but the staff certainly did a commendable job of making this outing an overwhelming success."

Al Lassiter
Burlington Industries

"On behalf of the membership and staff of the Carolina Utility Customers Association, Inc., we want to thank you for making the arrangements that made our Sixteenth Annual Meeting at the Grandover a big success.

"What an outstanding facility, staff and amenities you have at the Grandover. And, as an association staff, we were overwhelmed at the attention that we received and the thoroughness with which each function was planned."

Jerry T. Roberts
Carolina Utility Customers Association, Inc.

"WOW! What a great job the Grandover staff did during our two-day golf event.

"Thank you so much for catering to our group's needs. Our entire group commented on the staff's hospitality and professionalism. Everyone that participated in our event was treated royally.

"The catering people were awesome. Attention was given to every detail and each participant. The food and beverages were wonderful."

Steve Morton
VF Jeanswear

"I wanted to take a moment and say thank you to you and all the friendly employees at the Grandover for their help and extra efforts in making our event an overwhelming success. From the guest rooms to the elegant luncheon right through to our meeting in the Carlisle Room, everything was very well handled by the Grandover and the many folks assigned to our event.

"Not only were all the little details handled without complaint or hassle, but even the routine tasks were executed by all with complete satisfaction in mind and delivered with a smile. I speak for all of us here at Allstate Insurance Company here in the Southeast when I say thank you for a job well done. We will definitely be back to the Grandover sometime in the future."

Bob Lane
Allstate Insurance

"I would like to express my gratitude to you and your staff for making our company's recent event at Grandover such a wonderful experience.

"Our experience with Grandover lived up to our high expectations. Thank you and your staff, again, for providing the wonderful service and attention to detail."

Teresa F. Blackburn
Manager, Corporate Travel
JBA Consulting, Inc.

"Electronics in the meeting room were outstanding."

Drew Starke
Nissan of North America

"It was truly a GRAND affair at a GRAND resort this past weekend. Our East Coast family was very impressed with your facilities and the personal attention directed to them by your courteous and friendly staff.

"The excellent quality of the rooms, the presentation of the delicious food, the many interesting facilities available were outstanding.

"So, our hearty Congratulations to you and your staff. We will be back and in the meantime, encourage our many business associates to think Grandover when planning their next meeting."

Dale E. Files, CEO
East Coast Metal Distributors, Inc.

"Staff was exceptionally well trained and customer oriented. Best I have ever seen!"

Chip Fitch
Unisys Corp.

"The entire Grandover staff could not have been more accommodating to our group and we certainly appreciate your effort in pulling the event off in a grand style."

Brian Morrison
Atlantic Coast Conference

"Our Senior Management staff was very pleased. Facility was great, service was superb. Excellent job."

Kathy Holder
Xerox

"Your property is spectacular."

Champion Products

"Very good follow up and execution."

Rich Miller
Miller Brewing Company

"Overall great."

Calvin Worley
Wachovia Bank

"The staff was efficient, courteous and helpful. I hope to bring another group."

Eastman Chemical IIBO & Polymers

"Everything was great!"

Pam Tolbert
BB&T

"...did an excellent job and were very responsive to our needs."

Butch Webster
Serta Mattress Company

"Great food in restaurant ... meeting was superb."

Barbara Voss
Merck Pharmaceutical

"...enjoyed the meeting at Grandover very much. The accommodations and level of service were outstanding. Please convey our compliments to the Chef ... all of the food was exceptional!"

Hope Doby
Hershey Chocolate U.S.A.

"Extremely accommodating. You make it easy to do business with your resort."

Mike Russell
Jefferson Pilot